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Artwork: Correct Proportion

Court Services and Offender Supervision Agency (CSOSA)

Public Safety Data Analytics Platform & Support Services

Solicitation 9594CS26R0004

FederalResponded

Overview

A statement of work for a data analytics platform that brings the agency's case-management data together with external law-enforcement feeds in near real time, so staff and management can act on current information.

Data analyticsPublic safetyDashboards
  • 36 monthsperiod of performance from award
  • FedRAMP Moderaterequired authorization
  • 99.9%required availability
  • 1full-time analyst on site

The need

The Court Services and Offender Supervision Agency (CSOSA) is a federal executive branch agency that Congress created in 1997 to perform the offender supervision function for the District of Columbia, working with the Superior Court of the District of Columbia and the U.S. Parole Commission. Its mission is to increase public safety, prevent crime, reduce recidivism and support the fair administration of justice.

The statement of work asks for one platform that breaks down data silos: it brings the agency's case-management data together with outside law-enforcement feeds in near real time, so officers and managers have current facts when conditions change.

Contract basics

  • A software-as-a-service platform plus one full-time analyst on site
  • 36-month period of performance from award
  • Every deliverable approved by the contracting officer's representative before it is invoiced

Requirements in detail

Summarized from the solicitation. Open each group to read it.

Platform and security5
  • A software-as-a-service platform with FedRAMP Moderate authorization for the whole contract
  • Compliance with NIST SP 800-53 Moderate, the CJIS Security Policy and Section 508
  • Phishing-resistant multi-factor sign-in, integrated with the agency's identity providers
  • 99.9 percent availability, with round-the-clock monitoring and monthly vulnerability scans
  • All data, backups and failover sites within the United States, with only U.S. persons given access to the system
What the platform must do7
  • Model data dynamically and present it as data, pictures, graphs, interactive maps, reports and dashboards
  • Search across the agency's case-management system, its document library and outside law-enforcement partners from one screen
  • Secure collaboration with fine-grained access control
  • Real-time alerts when matches appear across live data
  • Auditable removal of duplicates and merging of records from different sources
  • Automated searches and reports that never change the original data
  • Full function on government iOS and Android devices
People, support and training4
  • One full-time analyst on site, with at least three years of criminal justice data modeling experience
  • Round-the-clock technical support, with a monthly support and uptime report
  • A training plan within 30 days of award, then on-site and virtual training for each type of user
  • Technical documentation, updated at least once a year
Data ownership and exit5
  • The agency owns all of its data and everything derived from it
  • No de-identifying, combining or commercializing the agency's data without written consent
  • Audit rights for the agency, and full API access to its own data
  • Open, non-proprietary export formats
  • A complete data transfer within 10 days of the end, a 15-day check by the agency, then certified destruction

Timeline

  1. Project Management Plan60 days after award
  2. System Security Plan75 days after award

My response

I responded to this solicitation. The response itself is not published here.